Skip to main content
All CollectionsTroubleshooting
The video is playing on my computer, but not for my students
The video is playing on my computer, but not for my students
Lissa Johnson avatar
Written by Lissa Johnson
Updated over a year ago


If the videos are playing on your computer, but not for your students, this is likely a permissions issue. 

To resolve it, your IT department will need to whitelist these sites to allow student access:
mosamack.com
https://mosamack-uploads-production.s3.amazonaws.com
https://s3.amazonaws.com/
*.wistia.com
embedwistia-a.akamaihd.net
fast.wistia.net


We're happy to help with this conversation. To loop us in, contact us via the blue chat button on the bottom right.

Did this answer your question?